TERMS & CONDITIONS
Welcome to Filthy Dog House. All artwork on this site is created and owned by Filthy Dog House. When you choose to purchase our product, you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide by these.
We respect your right to privacy. By using this site, you understand that any information provided herein is used solely for the purposes of processing orders with Filthy Dog House and will not be sold to any third party for any reason.
All pricing is in USD. Filthy Dog House reserves the right to change pricing at our discretion without notice.
We currently only accept payments through Paypal and Stripe.
Orders will be dispatched within 5 working days. Orders are shipped via USPS. We ship all items using standard postage. We can provide tracking numbers upon request. Please note that USPS is currently experiencing delays, so a delay may be expected during the delivery of your products, due to the pandemic. For urgent delivery please contact email@example.com.
Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged, or misplaced, it is the purchaser’s responsibility to liaise with USPS. No refunds or replacements will be given for products missing or damaged in transit. However, we will give you all the necessary information to make your claim.
Please enter your shipping address correctly as once it has been received, and your order has been dispatched we cannot alter the address, and you will be charged the applicable postage rate to resend.
RETURNS & EXCHANGES
We want to make sure that you are happy and satisfied with our artwork. If you are not happy with our product in any way, please don't hesitate to reach out to our customer support team within 7 days of your purchase by emailing us at firstname.lastname@example.org
Please note that an item will only be accepted for exchanged under the following conditions:
- The item is unused and in brand new condition.
- A copy of a valid receipt is included with the return.
- Provide photos of damaged artwork and packaging and then please contact email@example.com, before returning your item.
All content on filthydoghouse.bigcartel.com is property of Filthy Dog House and is subject to all federal copyright, trademark and intellectual property laws. Under no condition shall any content on this site be reproduced, redistributed or otherwise used without explicit permission of Filthy Dog House. By accessing this site, you understand and agree not to distribute, modify, display or exploit any contents of this site for any reason. Filthy Dog House reserves the right to pursue all legal action necessary for any unauthorized use of this site’s contents. All rights not expressly granted are reserved.